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How AI is Revolutionizing Knowledge Management in 2024
Artificial intelligence (AI) capabilities like generative AI and large language models are transforming knowledge management in 2024. These technologies are automating repetitive tasks, generating content, answering questions, and enhancing search.…
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Harnessing the Potential of AI to Drive Business Growth
A recent BCG survey of over 1,400 C-suite executives worldwide reveals that while 89% rank AI and generative AI (GenAI) as a top-three priority for 2024, most companies have yet…
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Latest AI / KM Research
Search Volume to Drop 25% by 2026 Due to AI Agents, Predicts Gartner
Search engine volume is expected to fall by 25% over the next…
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GenAI job listings up 306%, survey shows
Recent data from AIPRM reveals several key insights into the current AI…
OutSystems Predicts Generative AI and Low-Code Will Drive Business Innovation in Coming Year
Software leader OutSystems recently issued its 2024 outlook examining how generative artificial…
Generative AI Interest Skyrockets Over 3,500%, Signaling New Era of Technology
Interest in generative artificial intelligence (AI) tools like GPT has increased a…
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AI / KM Deployments
Businesses Cautiously Embrace Generative AI Amid Concerns Over Ethics, Jobs
A new study by EY reveals growing corporate investment in generative AI (GenAI) technology,…
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PwC UK Launches AI Tax Assistant with Harvey and OpenAI
Accounting firm PwC UK has launched an AI-powered tax assistant tool developed in collaboration…
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The Market for Streamlining Teamwork Heats Up
A new report from Gartner sizes up the rapidly growing market for collaborative work…
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Best practices for Copilot ingestion in a knowledge management program
Realizing the benefits of AI-assisted customer service requires thoughtful planning and governance around your knowledge management strategy.
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