German automaker Audi is aiming to boost productivity and decision-making among its employees with the help of an artificial intelligence-powered chatbot developed by tech consultancy Storm Reply. The chatbot, which Read more
AI Deployments
The Quest for Relevant Knowledge: What to Look for in Cognitive Search
A new Forrester Wave report provides an in-depth evaluation of the top cognitive search platforms available today that can help organizations efficiently connect employees to the knowledge they need. With Read more
AI fuels massive growth in marketing technology
New data reveals artificial intelligence is powering a boom in marketing technology, with over 2,000 new tools launched in the past six months alone. The “Martech 2024” report, published today Read more
McKinsey Harnesses AI to Enhance Consultant Productivity
Management consulting powerhouse McKinsey & Company recently unveiled an in-house AI tool named Lilli that leverages natural language processing to boost staff efficiency. Lilli acts as a virtual research assistant Read more
Amazon Bets on AI to Boost Cloud Contact Centres
Amazon Web Services (AWS) has unveiled new artificial intelligence capabilities for its Amazon Connect cloud contact centre platform, wagering that the technology can make call agents more efficient and improve Read more