MSc Information Management Student, Phillip Gatzke

I’m pleased to find out that one of our MSc Information Management students, Phillip Gatzke, has won one of the SLA Europe Early Career Conference Awards. This award is co-sponsored by the SLA Business and Finance Division. Phillip will be off to New Orleans in June for the SLA annual conference with his travel, accommodation and conference fees being covered by the award.

Phillip says, “I am very happy and grateful that they selected me as one of the two SLA Early Career Conference Award Winners 2010. It is a great opportunity to meet information professionals from all around the world, to share experiences and get insights from the conferences. Together with a mentor, we will be guided through the conference and attending the program events and meetings. I am really looking forward to a very interesting time in New Orleans, USA.”

Well done to Phillip – I wish I was going myself!

If you want to know more about our library and information courses come to our Open Day on Wednesday 24th March between 4pm and 7pm. it is an informal drop-in session but if you plan to attend please email cmisadmissions@brighton.ac.uk and let us know. This will give us an idea of numbers to expect. Our teaching staff will be there to chat about our courses and answer your questions.

Date: Wednesday 24th March 2010
Time: 4pm to 7pm (drop in at any time during those 3 hours)
Location: W622, Watts Building, Moulsecoomb (Click HERE for map)
Bookings: cmisadmissions@brighton.ac.uk

We look forward to seeing you there.

David Horner and I gave a lunchtime seminar to colleagues yesterday on our new paper, “The Portable Panopticon: morality and mobile technologies” which we will presenting at ETICA in Spain in April. It seemed to go well with some good questions and comments from colleagues at the end. Katie Piatt has blogged it (thanks for the photo, Katie) and made some interesting observations and suggestions about how we might adapt to the widespread diffusion of smart phones and the potential ethical issues that might raise.

Slides Here

Abstract of the paper below:
“James Moor has argued that we need ‘better ethics’ for emerging technologies. What he means by ‘better ethics’ is: firstly, that ethical analysis of technologies should not be a post hoc activity but rather something dynamic which is done in tandem or anticipation; secondly, that the ethical response to emerging technologies and the formation of appropriate technologies requires collaboration between ethicists, technologists, policy makers and so on; thirdly, more sophisticated ethical analysis will be required. Moor argues that emerging technologies, whilst the product of new technological paradigms, need to be matched by analyses forming new ethical paradigms. Broadly, we need frameworks to identify radical emerging information and communication technologies and appropriate frameworks for identifying and analysing new moral issues. In this paper we argue that the development and widespread use of mobile technologies constitute if not a revolution then a subrevolution that may have widespread social and ethical impacts. We define mobile technologies as the set of hardware, software, and network infrastructure that greatly extend the conventional functionality of the mobile phone. Current and emerging applications include video, photography, high-speed internet access, social networking and GPS location services. We aim to present this suite of technologies within the framework of Moor’s three stage model of technological development. We locate mobile technologies in the ‘permeation’ phase of development when we might first begin to detect the lineaments of novel ethical challenges. We argue more specifically that one of these challenges is a new and important phenomenon: what we describe as the ‘portable panopticon’. The concept of the panoticon has been broadly used to designate the potential for centralised surveillance and all that that connotes for privacy. We suggest that with mobile technologies we face a more distributed threat to personal privacy. What differentiates this threat from conventional conceptions of the panopticon is its decentralised nature. This arises from a combination of the increased power and functionality coupled with the widespread, individual ownership of these mobile devices.”

Interesting piece in the latest Computer Weekly which reports on research from Gartner about the “4 roles that will define IT departments of the future”. They are:
1. Litigation support manager
2. Enterprise information architect
3. Digital archivist
4. Business information manager

Those last 3 look a lot like the work currently done by many library and information professionals. If Gartner is right, perhaps the future for the LIS profession is brighter than many are predicting.

A piece I wrote for the CILIP Library and Information Gazette has just been published. In it, I look back at some of the key changes to the information world over the previous 10 years and anticipate what the future might hold for us.

Our first newsletter of 2010 is now available. Click HERE to read it and click HERE to have future editions delivered to your email inbox. This month’s newsletter contains:
- interview with Sue Hill of Sue Hill Recruitment
- tips for getting organised in 2010
- advice for job seekers
- blog of the month
- free report of the month
- Web 2.0 site of the month

Top-down or bottom-up? What is the best way for new technologies to be diffused throughout an organisation? Of course, it depends on the technology, the organisation and what you want to achieve. Some recent dealings I have had with the NHS have made me think more carefully about this. Having spent quite a lot of time with a sick relative in various hospitals over the last few months I am astounded that despite more than £5 billion being spent on the NHS IT Programme, the effective sharing of patient records between hospitals and GP’s does not seem to be working. We have been taking photocopies of medical documents with us to appointments as the various specialists we have seen do not seem to be aware of tests that their colleagues in other hospitals have carried out. I thought the NHS IT Programme was supposed to do away with all that – but then the computer was supposed to result in a paperless office. So the top-down approach does not seem to be working very well for the NHS. What about the bottom-up approach? For me, this is the interesting part. Before Christmas I ran a 5 day training programme on Web 2.0 technologies for 15 NHS librarians and information professionals. I really enjoyed their enthusiasm for learning about new services like Twitter, Delicious, YouTube, blogs and wikis. As an example of a NHS librarian using a blog for professional purposes we looked at Sue Jennings’s blog for the Lancashire Care Library and Information Service. I interviewed Sue to find out more about the blog, why she set it up and what the benefits have been. Sue, who had never posted to a blog before she set this one up, told me that the blog had allowed her to promote her unit’s services to their clients in a way that would have taken years to do without it. Visit the blog and you’ll see the types of information she posts. The blog is hosted for free at WordPress.com and the only investment is her time spent posting updates on new information sources she thinks her users would be interested in. This is a great example of a low-cost/free Web 2.0 technology that is making a difference to healthcare provision. I’m not naive enough to suggest that Web 2.0 holds the answers to all the problems of the NHS but there must be some lessons to be learned here. Perhaps one of the first lessons is, don’t try to control everything and everyone. Despite the enthusiasm of my NHS students, most of them had to carry on their experiments with Web 2.0 at home – many of the IT service managers in their NHS trusts blocked access by default at work to blogs, wikis, YouTube, Twitter, Facebook etc. We still have a long way to go.

(Photo courtesy of YoNoSoyTu)

The result of the voting by SLA (Special Libraries Association) on whether to change its name to the Association for Strategic Knowledge Professionals was announced yesterday with a majority voting not to change. This is an excerpt from the official announcement: “The Special Libraries Association (SLA) announced the results of its association-wide vote on a new name today. Voting in record numbers, SLA members failed to approve a proposal to change the organization’s name to the Association for Strategic Knowledge Professionals. 50 percent of those members eligible to vote participated in the referendum, with 2071 voting yes and 3225 voting no.”

Personally, as a member of the SLA I am disappointed and had voted for a change. Although the proposed new name was not without its faults (being rather wordy was one of them), I felt it recognised the diverse range of roles that many SLA members have and the need to emphasise the strategic importance of information and the people that manage it. Following this decision, I imagine that the organisation will continue to move away from spelling out the SLA acronym. The only mention of the “L” word on their website this morning was at the bottom of the page in very small print. SLA

I managed to get up to the last day of the Online 2009 exhibition yesterday. It was little different to any of the previous Online events I have been to over the last 15 years. The main difference seemed to be smaller stands from the large information vendors with the central space of the main floor being a cafe area. I’m sure this space was normally taken by an exhibitor. It made me wonder whether this was simply a result of the recession or whether the days of large exhibitions like this are numbered. Before the web, exhibitions and trade magazines were a major source of information for purchasers to find out what new products were being offered by information vendors. B2B magazines such as IWR and Information Today have clearly been hit by the plethora of useful information now available on blogs, company websites and filtered RSS feeds from a variety of sources. Perhaps exhibitions are going the same way. The cost to companies of running a stand at online must be significant in terms of fees and staffing. Of course, many exhibitors will say that they pick up a lot of business at these events and I’m sure for some of them that is still the case. However, with all the other communication channels open to them, I’m not convinced the economics will make sense for a lot longer. Having said all that, I enjoyed catching up with a number of people at the exhibition which, for me, made it all worthwhile.

I also saw a pelican in St James’s park on the way home.

I’ve been quite busy doing CILIP things this week and very enjoyable they were too.  On Wednesday evening CILIP in Sussex organised a workshop on dealing with change with a very good trainer/consultant called Pete Pearce.  ‘Who isn’t affected by change?’ was the rhetorical question.  He helped us all think through the impacts and implications and our part in the processes in a way which was thought-provoking but non-threatening.   This was quite a feat, given that the roles of those taking part ranged from library assistant to head of service.  The other CILIP activity was a meeting of the Manifesto Task and Finish Group in Ridgmount Street.   The purpose of this group has been reported in Gazette and elsewhere, but it’s basically a group set up to draft a library and information manifesto for the next election, aimed at political candidates.  It’s been an interesting initiative and we’ve made good progress with the drafting.  There will be more publicity when it’s finished and we ask all CILIP members to do their bit in taking it to the hustings.   One really nice thing for me was that at both events there were former students involved, which is always heartening and proof that we’re doing something right.  Now, back to the day job…

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