A new report from Gartner sizes up the rapidly growing market for collaborative work management (CWM) platforms and evaluates the strengths and weaknesses of the major players. These tools aim Read more
AI Deployments
Best practices for Copilot ingestion in a knowledge management program
Realizing the benefits of AI-assisted customer service requires thoughtful planning and governance around your knowledge management strategy.
Walmart Bets on AI and Drones to Forge the Future of Retail
Retail juggernaut Walmart unveiled a suite of new technologies leveraging artificial intelligence and drones at the 2023 Consumer Electronics Show, offering a glimpse into the company’s vision for the future Read more
The Year of Targeted AI in the Enterprise
AI innovator, Aware predicts that AI will make significant inroads into the enterprise in 2024. 2023 was dubbed “the year of AI” as over half of companies adopted large language Read more
Deloitte Rolls Out AI Chatbot to Boost Productivity
The Financial Times reports that accounting and consulting giant Deloitte has introduced a new AI-powered chatbot called “PairD” to its workforce in an effort to increase productivity. The chatbot, which Read more