Vendasta has announced the general availability of Conversations AI, an AI customer acquisition and engagement platform. The new product is an AI-powered receptionist that enables small and medium-sized businesses (SMBs) to manage phone calls, chats, SMS, and WhatsApp…
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8×8 Targets Social Commerce with New Tool
8×8, the cloud communications and contact centre provider, has launched a new solution aimed at helping retailers convert social media conversations into sales. The product, named 8×8 Social Connect, integrates social listening capabilities from …
L&G adopts new data platform to lift conversions
Legal & General (L&G), a UK financial services provider with 12.8 million customers, has integrated Tealium’s Customer Data Platform (CDP) with Snowflake’s AI Data Cloud. The company, which has a portfolio covering life insurance and pensions, has moved to modernise its digital strategy…
