Beyond the hype of autonomy lies a complex web of compounding costs. Research data reveals that while Agents promise to replace labor,ย they introduce an “iteration tax” that can balloon operational […]
Research
Information Matters publishes independent research on the ways that companies are applying artificial intelligence (AI) to improve their business operations and outcompete rivals.
Unified Data: Hotel Chains’ Marketing Superpower
Building on the insights from “The Future of Hotel Data” report by Hapi and Revinate, the importance of data unification for hotel chains seeking to maximise their marketing efforts cannot be overstated. While individual properties grapple with…
The AI Promise Stalls: Why Data Confidence is the Unsung Hero of Enterprise Innovation
Now that AI is no longer an experimental endeavour but an operational imperative, organisations find themselves caught between the promise of transformative capabilities and the stark reality of implementation hurdles. The true bottleneck…
monday.com Expands Partner Programme with AI & Service Focus
Work management software company monday.com is expanding its partner programme with two new specialisation frameworks, focusing on Artificial Intelligence (AI) and Service. This follows the company’s existing CRM specialisation…
TPI Bets on Tech Partnerships
Travel Planners International (TPI) has announced a new partnership with Traveljoy, a CRM and itinerary builder, as part of its strategy to support its network of over 5,800 travel advisors. This follows similar agreements with Travefy and Tern, and underscores TPI’s decision to…
