Amazon Web Services (AWS) has unveiled new artificial intelligence capabilities for its Amazon Connect cloud contact centre platform, wagering that the technology can make call agents more efficient and improve Read more
AI KM news
Bloomfire Enhances Knowledge Management Platform with AI Capabilities
Enterprise software provider Bloomfire has announced new artificial intelligence (AI) features aimed at improving knowledge management and search across organizations. The company states its AI tools, including summarization and chatbots, Read more
Kyndi Unveils New Features to Optimize Enterprise Knowledge Bases
Enterprise AI software provider Kyndi has announced version 6.0 of its natural language processing engine, promising enhanced knowledge management for businesses. The update includes generative AI-powered tools for streamlining how Read more
EY Unveils AI Platform to Drive Confident Adoption Across Enterprises
Professional services leader EY recently announced the launch of EY.ai, a new platform leveraging artificial intelligence to assist clients in transforming operations. EY.ai amalgamates EY’s deep business experience, existing technology Read more
Capgemini Unveils Cutting-Edge Generative AI Portfolio to Transform Business Landscape
Renowned Consulting and Technology Firm Takes Strides in AI Innovation with Launch of Next-Generation Offerings In a bold move aimed at revolutionizing the intersection of artificial intelligence and business strategy, Read more